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providing seamless central reservation and event booking services

Sales Fulfilment

Topline Sales and Business Development offer two main types of sales fulfillment service.

Event booking and handling - provided by fully trained staff who have the experience and expertise to represent your company in the most professional way and

Central reservations - focused on converting daily enquiries into immediate business through issuing a detailed sales proposal, tracking and chasing the sales proposal and pushing to close the business.

Completely flexible, our services are staffed at times that suit your needs. We set up a unique 0845 telephone number (local call rates) that allows straightforward monitoring and tracking and provides a seamless service, just as if your customer were ringing you directly.

Our proven sales techniques and processes will help you grow your business.

Case Study
Increasing occupancy rates and a twenty fold return on investment

An established 33-bedroomed country house hotel located just outside Edinburgh was failing to maximise room inventory resulting in poor occupancy levels.

Topline Sales and Business Development worked and manipulated key third party room booking websites such as Expedia and Laterooms on a daily basis to raise visibility, awareness and to set appropriate rates.

Topline regularly achieved a 20 fold return on investment throughout the project.